Frequently Asked Questions
Does the puppy in your logo have a name?
- Of course, he does! His name is Stitch.
How long will it take to get my hats?
- We always try to ship your order within 7-10 business days. This may vary based on quantity ordered, etc.
Is my order insured?
- You can insure your order at checkout with Route Package Protection. With an easy-to-use App, you can track your order, resolve shipping issues and/or file a claim. Route will do the rest!
Can I make payments on my order?
- Check out with Sezzle and split your order total into 4 interest free payments.
Do I need to own the rights to the artwork file I upload?
- Yes, you should own the rights to your uploaded artwork file or have permission from the owner.
Will my intricate logo embroider well?
- Embroidery is not meant for small details or lots of layering of colors. Logos may need simplified to embroider well.